If you’re experiencing hardship from a disaster — whether your rental home or apartment unit has been flooded or damaged by storms or fire — follow these five steps to begin your recovery:
1. CONTACT A HOUSING COUNSELOR
A housing counselor is a valuable person to have on your side after a disaster. They can help you identify and apply for local, state, or federal aid, like FEMA or unemployment, which can help you get back on your feet afer disaster strikes. They can also help you navigate conversations with your landlord.
Talk to a housing counselor today at no cost to you by calling 1-855-HERE2HELP (855-437-3243).
2. COMMUNICATE WITH YOUR LANDLORD
The most important thing you need to do afer a disaster is to make sure you and your loved ones are safe. After you have ensured everyone is OK, you may want to communicate with your landlord.
It’s important to keep your landlord informed of all the damage that needs to be repaired. Share pictures of any damage with your landlord so that they may use them when making any insurance claims. Ask the landlord for their plans for addressing damage and their estimated timeline.
Tip: Keep a written record of your communication with your landlord. Save all email and text messages and make notes of in-person or phone conversations.
Also, be sure to let your landlord know of any changes in your ability to pay your rent because of the disaster (e.g., workplace closed).
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